Herosoft's terms of service covers our commitments as a service provider and your obligations as a customer.
Please read the Terms of Service (“Terms”) carefully before using Herosoft.my (the “Website”), SuperDMX, MobileDMX and any other related services (Collectively “Service” or “Herosoft”) operated by Herosoft Sdn Bhd ("The Company", “us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The Service is billed on a usage subscription basis (“Subscription(s)”). You will be billed based on your usage on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly basis, depending on the billing cycle you select when subscribing.
At the end of each Billing Cycle, your Subscription will remain active and automatically be renewed unless you or we cancel it. You may cancel your Subscription in Herosoft’s control panel or by contacting our support team.
A valid payment method, preferably online banking, is required to process the payment for your Subscription. You shall provide us with accurate and complete billing information including your name, address, phone number, and a valid payment method information. By submitting such payment information, you authorize our payment processor to charge the subscription fee incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, including retries up to 3 times, your access to the Service will be barred until you update your account with a valid payment method.
The Company may, at its sole discretion, offer a free-to-sign-up Herosoft account. You will be billed for your usage on the first day of the following month at which you may choose to pay the bill within 7 days in order to continue using the Herosoft service or you may choose not to pay the bill and your Herosoft account will be suspended after 7 days.
At any time and without notice, we reserve the right to
The Company may, at its sole discretion, offer a free-to-sign-up Herosoft account. You will be billed for your usage on the first day of the following month at which you may choose to pay the bill within 7 days in order to continue using the Herosoft service or you may choose not to pay the bill and your Herosoft account will be suspended after 7 days.
At any time and without notice, we reserve the right to
The Company, in its sole discretion and at any time, may modify the Subscription fees for the Subscription. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
The Company will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights.
You represent and warrant that:
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of The Company and its licensors. The Service is protected by copyright, trademark, and other laws of both Malaysia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of The Company.
Our Service may contain links to third-party websites or services that are not owned or controlled by The Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply cancel the Subscription and discontinue using the Service.
In no event shall The Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from